The complete experience was extraordinary. The receptionist was very friendly. The certified technician that they sent to my house was very friendly and approachable. It was very punctual, in fact, he arrived earlier than expected. Mr. Trorrier explained with simple terms, the diagnosis of the problem that our garage door had. He also explained the recommended plan to follow and the packages they offered to solve our problem. The diagnostic visit was free. Once we selected the desired package, in less than an hour we had our garage door working.Thank you for your excellent, ethical and professional service. I easily recommend this company and the services they offer.read more
Maria Ortiz
20:14 20 Jun 19
Installer notified me that he was going to be at my home earlier than scheduled due to him finishing up earlier at a prior appointment. He arrived, explained what was needed to complete my installation and was able to complete my installation in a timely manner. He also took the necessary time and explained the features of my opener. He was professional while being personable. I am happy I chose Precision.read more
Deloris Moss
21:06 15 Jun 19
Dennis did an outstanding job of repairing my garage door.He explained, in detail, what he would need to do and what the cost would be.He gave me three options and was highly professional and knowledgeable.He was also very courteous and answered all my questions.I would definitely recommend Precision to anyone who needs this service.read more
Arlene Collaro
20:19 10 Jun 19
I had trouble with my garage door opener. They were able to come out quickly to help. Richard was thorough and explained everything to me. We ended up buying new opener in lieu of replacing parts. All in all, they were quick and helpful.read more
Rebma A
00:39 26 May 19
We are very pleased with our extremely quite new garage door opener, installed by Richard Smith today. I felt very comfortable dealing with Richard and his assistant Darian. Richard did a great job of explaining the product options, helping us to make a decision and then how the system we chose works once installed. I highly recommend this company's products. We purchased a new door from them in 2011 and have had no problems with it.read more
James Kluttz
18:53 18 May 19
We had Taylor Strickland and Cameron install our new garage door and they did a wonderful job. They were very professional and polite to be around. I would recommend this company and these two gentlemen to anyone.read more
Rose Isley
18:16 15 May 19
PrecisionDoor was great from the beginning. Very nice and professional. They were able to send Dennis T. over in the same day. He was on time and awesome! He went over what he was going to do (a 25pt. safety inspection) and when he was done he would go over his recommendations. It was an an easy straightforward conversation and no pressure. We went with replacing the garage door. I enjoyed and trusted my experience with Dennis!read more
Patrick Shirkey
20:26 10 May 19
James called and showed up right on time. He did a complete evaluation of my garage door issues. He summed up how much each resolution would cost. In the end I decided to just install a whole new lift. I asked how long it would take and he estimated 2 hours. James knocked out the whole job in less than 2 hours. He was quick, courteous and professional. I was absolutely amazed how quiet my new Precision Garage door lift is. I would highly recommend this company and James.read more
Troy Beck
15:22 23 Apr 19
Precision Overhead Garage Door Service was quick to respond. Ricky was ahead of schedule and called to come bu earlier. He was efficient, polite and professional. He explained what needed to be done and why it would help provide a long-term fix! Great service all-around!!!read more
Cara Nicklin
00:12 22 Apr 19
James was very knowledgeable and efficient at fixing our garage door. It only took him a short time to repair our door. He explained what he had to do and made sure we understood. Thanked us for our business and said to call him if we had another problem.read more
Mary Bugay
19:52 19 Apr 19
Same day service! Amazing! Richard was highly knowledgeable, quick, and thorough. He explained the condition of my garage door in ways that a non-technician (like me) could understand, provided clear options without any sales pressure, and made recommendations on how to best maintain our equipment. I highly recommend.read more
Tiffany Adams
21:51 15 Apr 19
Kurt was flexible with working around my schedule when I unexpectedly had to leave an hour into the appointment window. He came and serviced the garage door, and followed up by text. This shows that the company is up with the times and willing to work with customers to meet their needs.read more
Eric Williams
14:49 08 Apr 19
Took the time to explain everything. Also seemed more interested in making the customer happy than making a sale. Told me the pros and cons of each option and which one he would recommend. The door works better than new!read more
Caroline Brown
22:23 07 Apr 19
Ricky B. provided excellent service! I recently purchased my home and had no external access to the garage. I would go through the front door, enter the garage, open it with the wall control and then go back out and park my car. I was given a remote at closing. Although I had the battery changed, it still did not work. Ricky completed a 25 point inspection on my garage. He repaired my current garage door opener and greased the components of the motion mechanism so that it would not squeak. He reprogrammed the external entry portal . He also acknowledged that the previous owners purchased the garage door from their company. I was able to purchase the warranty so that there is seamless continuity of service for the garage door. His customer service and kindness were beyond my expectations. Every business owner should be so fortunate to have an employee like this! He represented Precision Garage Doors with a firm knowledge of his product as well as a genuine level of sincere hospitality. Why would a customer go anywhere else?read more
S Robinson
15:47 17 Mar 19
James was very professional and informative. He explained in detail every aspect of my garage mechanics and fixed the issues immediately. I recommend this company to all!!
Kevin Williams Sr
21:27 15 Mar 19
Very professional and detailed explanations on garage door health. Very relaxed and easy to talk woo and answered all my questions. Kurt you rock! Thanks for the excellent service and I love my new opener as well.read more
Iluv music75
00:45 02 Mar 19
We had issues with our garage door opener and didn't know who to call because we needed someone to fix it right away. I found Precision when I googled services, and noticed immediately they have great reviews, and can come out on the same day. Within 30 min, our technician named Ricki came out and did the assessment. He was prompt, efficient and professional. He was able to detect the problem and made his recommendation. We are very happy with the services provided and will recommend to everyone who needs immediate assistance!read more
22:09 23 Feb 19
Clint was very thorough and knowledgeable. He explained what he had found with his safety check and related them to repair requirements.He was very fast in completing the repairs that my system needed. I was very happy with his service.read more
Mike Lynch
23:19 30 Jan 19
When my garage door springs had broken and I could no longer raise the door without a herculean effort, I called Precision not only because of their 4.9-star rating, but the volume of ratings that mean a large number of people have used their service. Now having done business with them, I can vouch for their high rating with one of my own.When the technician showed up (Clint), he was very patient in listening to my questions and clearly explaining the answers, then did a great job not only replacing the broken springs, but overhauling the garage door at my request (that's replacing all the moving parts that wear out over time). My garage door opens and closes the smoothest and quietest it ever has since I've owned the house. I will definitely recommend them to anyone that needs garage door service.read more
Jaden Wagener
17:07 27 Jan 19
Clint and James called and checked if my son had any problem with them showing up earlier than planned . No biggie there, they came, they examined , and they brought my sons busted garage door back up to a fully operation system . While the cost was more than myself or my son expected , the results were undeniable . A complete system review showed many worn or weak spots in his 14-15 year old bearings and such . They replaced what was needed and door works great . Next stop my house , all I needed was a replacement door seal . After talking with the tag team , I decided to go for the full Monty , and get an update to my bearings etc. Just to protect my wife in case I am not around to jack hammer a door open with a busted spring . Which would likely not work anyway ! Longer story short ...great outfit , good team , nice guys , job well done !! If you need any garage door work ...Precision Overhead Door is the place to call . Thanks very much for a great job guys ....Tedread more
Ted Ricciardelli
14:36 24 Jan 19
I called and received prompt service an hour later. Kurt explained the necessary repairs, gave me a price, and completed the work quickly. He was polite and professional. Thank you Precision for a great experience.read more
Katherine Stewart
17:01 23 Jan 19
Very high quality company. Not the cheapest but definitely the best. Precision Overhead uses long lasting parts that mean your repairs will last longer. They are definitely worth it. Furthermore, Precision’s people are honest and service oriented. They even help train others on service. We are pleased to recommend them.read more
Nate Rhodes
12:29 19 Dec 18
Awesome, speedy service! Our technician came earlier than expected and remedied our garage door with ease! He also reinstalled our wireless garage door opener! Everything from the customer service to the technician’s workmanship was exceptional! Thank you!read more
DeAnna Chambers
21:29 27 Nov 17
On Monday afternoon the spring on our garage door snapped when the door came down after we had just backed out. As we were heading to a doctors appointment I did nothing about it until Tuesday morning. I called Precision Garage at about 8:30 am and their technician Aaron was at out home before 10am. He did a complete inspection and told us what was needed and also gave us an estimate on replacing the door as we have been thinking about that for sometime. He was very thorough and courteous. He explained everything to us. We decided to have new springs put in and order a new door. The springs were in within 20 minutes and we now have use of our door. They said it would be about three weeks for the new door to arrive and then they will install. We were blown away that we could get such quick service and so professional.There was no pressure and he went into detail about each kind of door that was available. Precision Garage is truly a great Thanksgiving gift for us. I'm anxious for the new door to come and I know we will love it.read more
Doyol Nelson
02:29 22 Nov 17
I was impressed by the expertise the technician demonstrated. The service was fast and professional. The technician was at my house only a few hours after calling to schedule an appointment, and the on the spot same day service was remarkable. The technician was professional, friendly, and extremely knowledgeable. I highly recommend Precision Overhead Garage Door to anyone in need of garage door repair.read more
Justin Brown
16:04 08 Nov 17
Ricky appeared promptly at our appointment time, did a thorough safety inspection of our existing garage door opener, and explained the problems he found. Upon deciding to replace the door, he provided a complete and easy to follow set of options and samples from which to make our decision. Placing the order was a simple procedure, and Ricky was very knowledgeable and professional throughout our meeting with him.read more
Joan Grimsley
19:59 07 Oct 17
I had Precision Doors come to my 1937 home to quote a new door to replace the original manual one. Service tech was prompt, patient, listened to my wishes to keep the house "old" in aesthetics, yet new and improved with the highest quality door they use. Joe, my tech, was phenomenal! He offered great advice and solutions to my situation, and even a better price all in. Confidence and trust was built in our very first meeting. The door was painstakingly installed with so many variables of old and new combinations. But Joe was amazing, and the door looks and operates flawlessly. Precision Door's top tier motor and door are the quietest I've ever witnessed. I feel so happy with my dealing with them. It was a great purchase and of the very best quality. One and done! And they offer a lifetime warranty on all of their work. It really can't be better. Have Precision Doors come to your home and you will be pleased that you did.read more
Johnnydragonfly Homewood
18:26 13 Jul 17
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