LOCAL SERVICE YOU CAN TRUST
COLUMBIA AREA GARAGE DOOR REPAIR & SALES
I called Precision this morning and they had a technician over within 2 hours. Richard was thorough with the inspection and checked out all of our doors and... garage door openers. He repaired the problem quickly and gave a detailed explanation on things we could do now to alleviate problems in the future. He was respectful of social distancing and I felt very comfortable with his presence and service. I will most definitely use Precision in the future and will tell others about the great service we received.read more
Excellent service by Alan H.. He initially did a full inspection and advised me on what was needed. He explained the different types of openers to me prior... to purchase. He called before coming out, showed up on time and completed the job timely and with a smile. : ) Loving the new LM Elite system. Very quiet! Thanks to Alan and the team for working with me on this.read more
Called Precision after hours after completely bending the track on my garage door! Being a homeowner isn’t easy at all but Alan H. from Precision eased my... stress. Alan was on time, extremely professional, very detailed explaining things I had no clue about! My overall experience if I could grade would be an A++++. Thanks Alan! Keep up the great service and quality representing the company.read more
Extremely happy with Precision Overhead Garage of Columbia. The technician, Brian, called about 30 minutes before arrival and showed up exactly on time. He... was quick, respectful, and answered all my questions. After his initial inspection, Brian mentioned some additional things I could get done. The really interesting part is that he also mentioned some things I should hold off doing, even though that work would have meant more money for the company. It was really nice to deal with a person/company that provides honest opinions instead of just trying to see how much of your money they can get.Brian then proceeded to give my garage door a "tune up", along with replacing the metal wheels with ones made of nylon. Wow, what a difference! My wife couldn't raise or lower our manual garage door previously, but now she can do it with one hand.I wouldn't hesitate to use Precision again, their work was top notch, and they've shown me they have the customer's best interest in mind.read more
Technician notified me that he could come earlier than originally scheduled. I agreed and he arrived in a timely manner. Tech was knowledgeable and helpful.... Provided good advice and responded well to my questions. He did not try to sell me more than I needed. My experience has been very positive so far. I am looking forward to the installation of the new garage door.read more
Choosing Precision was the best decision. I contacted them in November and John came out to me the same day for my estimate. John didn't fail me. Each time... I told him that I have to wait and check back with me at a later date, he did. He was so understanding of my situation. Last week, I was ready to have my new garage door replaced. The office personnel lady, I forgot her name, was so polite. She had John call me back. We made an appointment for Thursday morning. Rob and Randy came right on time. They started right away. They were so polite. I am pleased with my new garage door. Kudos to everyone at Precision Overhead Garage Door!!!! I am a very happy customer. I HIGHLY RECOMMEND THIS COMPANY FOR YOUR GARAGE NEEDS!!!!read more
The team at Precision is great, from the initial visit to completion was stress free and really overall excellent workmanship. Their prices might seem high... but their workmanship and product is excellent. Precision got us upgraded to a very quiet belt drive door with WiFi connectivity for better security. The technician that did the install were very professional, the work was done timely one day. When they had an out of box issue, they immediately got that remedied that same day. Fast and Efficient. And Tiffany was great also, with following up from start to finish and to ensure satisfaction. Great work Precision, we will definitely recommend you and we know who to call for any issues. Thank you Precision!!!!read more
I had an issue with my garage door randomly stopping. I called and was able to get a technician to come out the same day. My technician, Dennis, called about... an hour before my scheduled appointment window to see if he could arrive 30 minutes early, which was perfect since I was on my way home anyway. My garage door and opener needed a lot of work, which Dennis did professionally and quickly. Even though it was a late Friday afternoon, he was able to complete the project before the weekend, which was a relief for me. I will be using Precision for all my future maintenance needs.read more
Richard, accompanied with his associate Brian came out to do a consult and a price estimate to install an overhead garage door system. I immediately agreed to... the offer and they got started immediately. They were very transparent on the price options and what I would get in return for the deal. The system they installed really out performs the builder grade system that was installed in the secondary garage doors. It is 100% quieter and operates smoothly. Their quality of work and professional knowledge was worth the affordable price point. I have had some issues with other contractors in the area doing what they say and offer, but they were on time and as advertised. Oh yea, they offered military discounts! I will be recommending and/or using them for future jobs. Thanks.Cam Columbia SC arearead more
James was wonderful! He called in advance, to let me know when he would be arriving. He was on time, polite and very professional. He replaced our keypad that... was under warranty even after 9 years, and made a quick adjustment to our door. Our garage door is so quiet that you hardly know it's even opening. It's not until our friends notice how quiet it is, that we even think about about. I ordered our over-sized, barn style, custom door from Precision Doors 10 years ago and we've had a great experience with them ever since. If you're looking for a garage door, you should certainly contact Precision Doors.read more
James was more than willing to handle the semi complicated mess up of my garage. One after the other, he found reasons why my garage was in the condition it... was however, he moved swiftly and calmly in fixing it without delay. He made sure he gave me the probable cause, diagnosis, and after action review of his services. We shared laughs, thoughts, and reassurance that I was satisfied with his work. I was scared to call Precision at first. I have no problem calling again for my garage upgrades in the future. THANKS JAMES!!!!read more
Quick, professional and friendly service. Unbelievably good garage door overhaul. Outstanding value for the money.
Excellent service and Richard answered all questions without taking offense.
Kurt arrived promptly. He explained everything he was doing. Even replaced batteries in remotes. Serviced the door as well as fixed the problem. Everything... works great now. Thanks, Kurt!read more
My garage door broke today. When I looked up repair in my area Precision Overhead came up. I noticed they had more stars than others, so I gave them a call. My... call was handled fast. The lady on the phone was very nice. Dennis showed up to my door later the same day. He told me the issue and that fix. He was here for a couple hours and left with my garage door running smooth. He even programmed my 2 vehicles to the opener. Dennis was a professional, he knew what he was talking about and didn’t give us anything we didn’t need. Nice to find a good human do get the job done quickly, but also correctly. I couldn’t be happier with Dennis or my call to Precision.read more
Richard S. contacted me prior to say he was enroute and he arrived at the stated time. He determined and repaired the problem in a short amount of time. He... also completed a thorough inspection, advised and explained to me issues that required immediate attention. Once the initial problem was repaired, he was able to service the other issues without me having to make another appointment. He was knowledgeable and professional and I was pleased with his service.read more
Kurt did a great job and answered my questions completely. He arrived almost within the hour of my call and completed the work in a timely manner. I am very... happy with the service provided. Be forewarned they are not cheap but after the work was done I felt a bit better. Materials used seem to be of good quality. I opted for the full service and extended warrantee as overall it seemed the better deal. Thank You Precision!read more
Awesome service. Tech came out the same day I called. He arrived on time, was very friendly and professional. He fixed the garage door quickly and expertly,... and the price was very reasonable. Highly recommended!read more
Taylor S. From Precision Garage Door installed a new door lifter for my garage door today. He did an outstanding job, showed up on time and it runs perfectly.... I highly recommend this company and now have a life time warranty on that door.read more
They Scheduled the job quick. The tech called to let me know he was coming. All the work was done in a timely manner and he cleaned up after himself. First... time I’ve ever used Precision door and I will be recommending you guys in the future! Thanks.read more
I had a garage opener that broke after 6 years of use. I called Precision Overhead Door for service. Dennis came, explained all of my options to me.He was very... thorough, more importantly he was very clear to my home warranty company representative as to what needed to be done with the service. I will gladly recommend Precision to any of my friends, and colleagues who need service in the future. Precision will definitely get my future business. Job well done Dennis! Go Gamecocks!, Good luck to your Dawgsread more
Kurt fixed our garage today, he was excellent and very professional. Told us what to look out for in case of future problems.
fast service to return garage door to easy open and close.
James B was knowledgeable and explained everything that needed to be done. My garage door is working great and he programmed my cars as well! I highly... recommend this company!read more
Richard was prompt and did a thorough inspection of our garage door. He explained everything he recommended and finished all the repairs quickly. Definitely... recommend Precision Door and Richard!read more
I discovered a broken spring on my garage door this morning. I called Precision and Alan was at my house within an hour. He did a comprehensive diagnostic and... clearly explained his findings. I had Alan proceed with the repairs and he had my door in great working condition within an hour and half. He was professional, knowledgeable, and efficient. I highly recommend Alan and Precision Garage Door.read more
Dennis customer service was great. He explained everything before he started working on the garage. My husband was out of town and Dennis explain every step to... him over the phone and then he proceeded working. I was very please with the end results. Great job, Dennis T. Thank you.read more
The very best worker that we have had to perform any jobs at our house. Very professional and courteous.
Alan was timely, courteous, friendly and knew what he was doing. Every question I asked he responded quickly and honestly. He was impeccably neat and... organized. If anyone is looking for a great, dependable person to work on their garage door, I wholeheartedly recommend Alan.Thank you, Alan.Janetread more
I found Michael to be extremely professional and knowledgeable about garage door operation. He quickly diagnosed and resolved our issue. In response to my... request, he determined the cost to replace my obsolete operating unit. The charge waa fair and everything was completed in less than 2 hours. His installation was clean, he coded our vehicles' remotes and went over everything to my satisfaction. Michael is a great representative for your business.read more
“Precision” is the right word for this company! They are quick to schedule a service call, the technician calls to let you know the precise arrival time, and... service is thorough and done correctly. Prices have always seemed reasonable. Everyone has been very courteous. I have been a customer for years and cannot say good things about them. James has been my most recent technician, but they have all been good.read more
James came right on time and explained everything that needed to be done. He was easy to talk to, gave me the reasons for repairs and the results. Hi... professionalism and easy going manner made the repair much less painful...I had to call because I backed out of my garage with the door not quite up!read more
Dennis came out and assessed our problem and gave us several options to consider for correcting the issue. The work was done the same day. Dennis was... courteous, knowledgeable, and honest. It was a great experience!read more
The name of my technician was Alan Handberry. He wasn’t listed as I guess he is a bit new. The service was awesome. Was here when promised. Gave me several... options. I finally decided to just replace the garage door. The guys came out and went ahead and actually removed the door that was up so I could use my garage. All this on a Saturday. Prices were fair and all the employees were in a good mood and very friendly and polite. I highly recommend. I actually own a business very similar to this one and these guys didn’t miss a beat. GREAT JOB. THANKSread more
James was timely and assessed the issue quickly. He came by "after hours" and fixed the issue with my garage door within an hour. Works like a charm! highly... recommend! Professional, courteous, and highly knowledgeable!read more
I called on a Friday afternoon because one of my garage doors had stopped working due to a broken part. I was answered quickly and offered a Sunday... appointment. I instead asked for a Monday appointment, and had a choice of several 2-hour windows. I chose a 4-6pm window so I could be home from work. The agent explained there would be a $65 assessment fee, along with any repairs. I agreed. As promised, the tech called me about 30 minutes before arrival, and showed up about 5pm. He did an assessment on both my garage doors (each were about 15 years old and had never serviced), then carefully explained the problems with each. He offered 3 levels of service/repairs. For the broken door I chose the mid-grade overhaul, which replaced the broken roller and weak springs, along with other items (bushings, etc.), and came with a lifetime warranty on the replaced parts. This door cost about $600 to repair. The second door was slightly used and in decent shape, so I chose the basic service which cost about $150. The total cost was about $750 (which included the $65 assessment fee), the work was completed within 2 hours of his arrival, and I was able to pay with a credit card and have a complete statement of work and receipt emailed to me. No one wants to have a sudden repair charge, but I felt the work done was well executed, resolved my issues, and the the service request and delivery process was professional in every way. I would definitely recommend Precision Overhead Garage Door Service and use them again in the future.read more
These guys are awesome. They responded promptly to my request for service and kept me posted to the time they would arrive. Michael has an awesome personality... and did an excellent job of evaluating and resolving the problem very quickly. I would definitely recommend this company to anyone and will use them for any repairs in the future! Terrific service!!read more
Excellent service. My garage door was inoperable one evening. We called and were able to get an appointment for the next morning. My Representative reviewed... the problems with my door, presented the options to me and I was able to choose the best option for me. My Tech was very courteous and knew how to explain the best options for me.read more
We have used Precision Door for many years, and we have always been completely satisfied. On more than one occasion,Richard Smith has been our service... technician. He is verypleasant, and his work always exceeds expectations!read more
This is the second time that I have required a garage door repair. As previously, your technician was professional, courteous, very well trained and... experienced. Michael Sampson quickly diagnosed the issue and made the repair efficiently. While I hope that the doors will work forever, I will always use Precision Overhead when they fail. Thank you.read more
I had repair man Mike! He was THE nicest person. He explained to me all about my garage door and told me how he could help. I really appreciated his... professionalism and punctuality. It was raining and he told me exactly when he would be at the house and how long it could/would take him. He made it easy to plan the day around. He also didn’t try to sell me anything unnecessary. He explained all that I needed and how long it would last. It made me trust him and the company. I’m very happy that I went with Precision and that I got Michael S! Thank you!!read more
Kurt came out this morning to assess the havoc I reeked on my garage door. He was here right on time, very friendly, very thorough, and was honest about the... repairs I needed and he was very patient with helping me explore my options moving forward. Looking forward to working with him again and the rest of the Precision team in a few weeks when we replace my busted door. Thanks again!read more
James B was efficient, information complete, and worked quickly. He explained each and every item addressed so that I completely understood. I would... definitely recommend Precision Garage Door Company without hesitation and James B. particularly. Thank you for the quick, efficient, friendly serviceread more
Got same day service for our door that would not close. Clint, our technician, found the problem right away and repaired it quickly. I would call Precision... again anytime!read more
The techs did an awesome job!!! The door opens so quietly!! The techs went over how to use the remote controls & wall panel before they left.
Great work done in a very timely fashion. I called Saturday morning to schedule someone to come out and look at my garage door that would no longer open or... close. Dennis came out that afternoon, did A LOT of work that afternoon and had everything working better than when it was new on the same day. I couldn’t ask for any better service. Sorry UGA lost today Dennis, but thanks for the awesome work!read more
Via online "chat" we simply and quickly scheduled appt for John to stop by. Arrived ahead of schedule, which worked well. He spent time examining and... explaining reasons for problems with current door system. Did not rush me as I asked questions. Exactly as he advised, the official written quote came in same day. Great experience so far!!read more
Mr. Richard was soooo helpful and conducted business in a very professional manner. He came in, introduced himself, and worked diligently to get to the root of... the problem. He conducted a full assessment of our garage door and was able to relay what the issues are associated therewith. I live in the Highlands Community and have friends with houses throughout the Midlands. I will definitely recommend Precision but suggest they request Mr. Richard!read more
They replaced my broken torsion spring. Then advised that I replace it with 2 springs because of the size and weight of door. The did an overhaul with a... lifetime warranty. Rich did an awesome job! My door has never operated this quietly. These guys know what they are doing.read more
I wanted to take a minute to thank our technician, Mike W. He was not only knowledgeable and professional but he was extremist personable. He took the time... to explain all options and helped us with the BEST option. He repaired the garage door and now it works better than ever. I would highly recommend The Precision Team, but especially Mike W. Thanks Terryread more
Prompt and fast service! James B did a great job repairing my garage door. I would definitely recommend this company!
Very knowledgeable and friendly technicians!
Great service and high quality parts!
Precision Overhead was assigned as my repair company by AHS. They contacted me quickly to make an appointment. The tech, Jason, called me prior to coming to... my house to give me a heads up on his ETA. Once he arrived he got straight to work and quickly found the problem and had it fixed quickly. He professionalism and knowledge gave me confidence in his work. I would highly recommend Precision Overhead!read more
I was feeling flustered when our garage door suddenly wouldn’t open, trapping both of our cars inside on a work day. A quick call to Precision and they had... someone at my house in 40 minutes with the door open to free our cars. Michael then worked diligently in the heat to repair the door. He was experienced, professional, kind, and hard working. I definitely recommend them based on this experience.read more
Very quick response and James did a fantastic job getting us back up and running.
The technician was very courteous and respectful. He explained the process thoroughly, and put my concerns at ease.
Precision Door did an excellent job repairing my garage door opener. The technicians were knowledgeable, friendly, and clearly explained the repair options... following a full inspection and assessment of garage door components. The quality of the repair was excellent. The doors now glide smoothly and quietly. I highly recommend Precision Door.read more
Excellent turnaround, excellent service, very knowledgeable and friendly technician!
James was totally professional and very helpful. He did not try to upsell me. He thoroughly explained the safety benefits of the services he suggested. I was... especially grateful for the safety cable through the springs. He completed the work in a timely manner, for what I thought was a reasonable cost. With the rollers replaced, additional safety features in place, and everything checked, the garage door works great now. I highly recommend James and Precision Overhead Garage Door Service.read more
I called on a Sunday afternoon when by garage door pulley system malfunctioned. Door had come off the track, frame pulled out of the wall, and rollers fell... out. What a mess. I was going out of town and needed quick service.I was scheduled for first thing the following morning. Technician was prompt, knowledgeable, communicated the issues to me by phone, and had everything good to go in less than two hours start to finish. Price was very fair for all that had to be repaired. This is why Precision is THE overhead door champion!read more
We had a phenomenal experience with Precision Garage Door of Columbia from start to finish. Everything was explained very well and the work was done promptly.... I was so grateful to have James to walk me through all the details and answer my questions so clearly. Highly recommend!read more
James did a great job. He was very thorough on the inspection and found the problem. He made us aware of things to keep an eye on, an estimate to fix, yet no... high pressure sales. What a great guy and company! Only place we will ever use!read more
Had some service done by Clint on 7/16. He was on time, explained everything and was thorough in his job. I was given 3 options to choose what would best... suit my needs to get my garage door working like new again which I thought was a nice touch. Everything went well and Clint was done right around when he said he was. He showed me everything before and after so I could see exactly what needed and what was done. Highly recommend.read more
From my phone call to request service, to the tech, Dennis arriving and doing to work, this was a great experience. He explained what he was going to do, and... then, what he found completely and gave me options for how I wanted to proceed. Great job and I would highly recommend Precision!!!read more
James arrived early, did a complete inspection of our garage door and gave us 2 price options. We chose what I call the complete overhaul package since our... home is 16 years old and the package came with a lifetime warranty. James completed the work in about 1.5 hours, made sure that the door was working properly and explained everything to us. James was very friendly and courteous and I would not hesitate to recommend Precision Door and James to anybody. One other note, this was an emergency that happened on a Saturday morning and was completed by Saturday evening. Thanks for the great service.read more
Very pleased with the entire experience.
Clint was very kind and helpful. He called me to let me know that the first tech was ill and that he would take my call. He let me know when he would be... there and asked if that was okay. He did an excellent job, our door is great! Thank you Clint!read more
Prompt response to call on a problem with our garage door and were a first time customer as we have not needed a service before. The service representative... was precise in his work, courteous in every respect and very cost effective with great suggestions to keep our garage doors in tip top shape. We recommend his company and him personally if you need a service to your home. We have him scheduled to overhaul our doors later this year and would only deal with this company with our service thus far. If you need someone reliable and honest, we recommend this company!read more
Great Experience.Was given a two hour time window and technician called about 15 minutes prior to the window to tell me where he was and approximately when... in that windows he was going to arrive. Arrived, discussed my concern, inspected door, gave advice and proposed estimates in good/better/best options. I went with a rebuild minus one suggestion. He had everything on the truck and went to work. Soon it was finished.read more
Great Experience.Was given a two hour time window and technician called about 15 minutes prior to the window to tell me where he was and approximately when... in that windows he was going to arrive. Arrived, discussed my concern, inspected door, gave advice and proposed estimates in good/better/best options. I went with a rebuild minus one suggestion. He had everything on the truck and went to work. Soon it was finished.read more
Excellent service!! Repairs that were needed were done promptly and customer service was excellent. Technician, Kurt Goodman, went above and beyond to explain... the issue at hand and the repairs that were needed. He provided a couple of different options on how to address my issues.I would highly recommend to anyone needed garage door repairs done.read more
I had low head clearance and a custom size door that had to be dealt with. Right from the first phone call, the measuring and ordering, and the installation... was excellent. Highly recommended. Cameron the installer was very polite and professional.read more
The complete experience was extraordinary. The receptionist was very friendly. The certified technician that they sent to my house was very friendly and... approachable. It was very punctual, in fact, he arrived earlier than expected. Mr. Trorrier explained with simple terms, the diagnosis of the problem that our garage door had. He also explained the recommended plan to follow and the packages they offered to solve our problem. The diagnostic visit was free. Once we selected the desired package, in less than an hour we had our garage door working.Thank you for your excellent, ethical and professional service. I easily recommend this company and the services they offer.read more
I highly recommend Precision Garage Doors. A coworker and I both used their services and are really proud of the results. The service tech, Dennis, in which... installed my garage door opener was great and very knowledgeable. He gave me helpful tips and did a great job with the installation. Also, he had great customer service and people skills. Great job Dennis!read more
Ricky was not only punctual but knowledgeable as well. The entire repair took less than 30 minutes. Ricky was able to identify the issue based on my... explanation of what was happening and after a quick look he confirmed his original thoughts.read more
They were easy to get a hold of (even at 8 PM), scheduled for the following day. Kurt showed up early in my window after calling and giving his ETA. Repair was... fast and done well and payment was easy. I highly recommend them!read more
Installer notified me that he was going to be at my home earlier than scheduled due to him finishing up earlier at a prior appointment. He arrived, explained... what was needed to complete my installation and was able to complete my installation in a timely manner. He also took the necessary time and explained the features of my opener. He was professional while being personable. I am happy I chose Precision.read more
Dennis did an outstanding job of repairing my garage door.He explained, in detail, what he would need to do and what the cost would be.He gave me three... options and was highly professional and knowledgeable.He was also very courteous and answered all my questions.I would definitely recommend Precision to anyone who needs this service.read more
great service. very professional and polite technician.
Richard Smith “Rich” repaired our garage door. He was timely and reall knew his work. Hey We’ve used Precision for years and he is knowledgeable and it... didn’t cost us an arm and a leg.read more
Doors are fixed and work like a dream!
They are honest timely and dependable
Rey was super helpful and professional. We really appreciated his expertise and quick response when we needed repairs. Highly recommend!
Have a Precision Garage Door install around 15 plus years ago, Had a few problems with springs, and ?. But everything covered with warranty. Friends say it... the quietest garage door they ever heard.read more
Same day service! Amazing! Richard was highly knowledgeable, quick, and thorough. He explained the condition of my garage door in ways that a non-technician... (like me) could understand, provided clear options without any sales pressure, and made recommendations on how to best maintain our equipment. I highly recommend.read more
Great response from Precision Door Service and very accommodating with my work schedule. Kurt gave me a call to alert me to his arrival time and gave a through... explanation of why my door was not functioning properly.read more
James did a great job performing a complete safety check, finding the issue and making the needed repairs all in less than an hour. Punctual, professional and... a pleasure to work with!read more
Clint Gulledge was terrific. Polite and professional and explained everything to me in a way I could easily understand. Gave me good advice and listened to my... questions.read more
Ricky B. provided excellent service! I recently purchased my home and had no external access to the garage. I would go through the front door, enter the... garage, open it with the wall control and then go back out and park my car. I was given a remote at closing. Although I had the battery changed, it still did not work. Ricky completed a 25 point inspection on my garage. He repaired my current garage door opener and greased the components of the motion mechanism so that it would not squeak. He reprogrammed the external entry portal . He also acknowledged that the previous owners purchased the garage door from their company. I was able to purchase the warranty so that there is seamless continuity of service for the garage door. His customer service and kindness were beyond my expectations. Every business owner should be so fortunate to have an employee like this! He represented Precision Garage Doors with a firm knowledge of his product as well as a genuine level of sincere hospitality. Why would a customer go anywhere else?read more
James was our technician March 14. Called ahead to tell us he was on the way. Prompt, courteous service .Highly recommend.
Very professional job and pleased with the repair
Precision installed the garage door opener same day ordered. Was a professional install. Very happy to recommend them.
Rich S was very thorough and courteous! I have used Precision before and had no hesitation to call them again. We highly recommend them!
Precision was quick (less than an hour) and did an exceptional job! Alex Damon was the service member who did our repairs. He replaced our very old door... opening system for a reasonable price and in a professional manner! Thanks, Alex!read more
Great product and great customer service!
Kurt did a great job! He called and arrived early and diagnosed the problem quickly. When I called the office they were very professional and helpful.
Kurt was wonderful. I would recommend this company—corrected the work another door company had done and told me what really needed to be done to the garage... doors. They were working within 2 hours. They came the same day I called. I am very pleasedread more
very friendly, knowledgeable and efficient.
James Bigbee recommended a complete overhaul of our door and completed the work same day, door operates like new. Highly recommend James and Precision Overhead... Doorread more
Richard did exactly what he was supposed to, starting with calling a half hour before he came to tell me he was on his way. He was very thorough,... professional, knowledgeable, and neat. I would have him back for sure. Great job and fine employee.read more
Great service! Very professional and not pushy! Did what we needed. Our go to now!
Emailed Precision at 8:00 PM and received a call within 5 minutes, appointment made for the next day. Impressively fast!Kurt G. repaired our garage door... springs and explained everything prior to servicing. Inspected the door thoroughly and gave us quotes for numerous options. Extremely friendly, professional and knowledgeable. We will always use Precision from here on out. Great job!read more
Rich was very knowledgeable and very helpful. I felt he was being honest about the work that had to be done. I was very satisfied with what he did. I would... call them again and ask for rich.read more
Very professional and on time
How rare is it to have a service technician show up exactly when they say they will? AND with a call ahead to say he was on the way. Ricky did an excellent... job explaining all my options for the work to be done and even arranged his schedule the rest of the day so it could be completed today to help me out. Excellent job and I would definitely recommend Precision Overhead Garage Door!read more
Clint did a great job explaining the service needed, and he and his trainee completed the work earlier than expected. Both guys were very professional and... pleasant. I would definitely recommend this company to others.read more
It was a real pleasure meeting Kurt G. Very personable and knowledgeable technician. Fixed my garage door opener quick and offered suggestions on care and... maintenance. Will definitely use Precision in the future for any garage door needs.read more
Very professional and knowledgeable
Clint from Precision was very professional, patient amd polite. He had to wait an extra 15 minutes for me to arrive and he waited and still provided... outstanding service. He repaired garage and gave us various options to improve our garage in the future. Husband took a couple of options that were given to improve the operation of our garage and We are satisfiedif we have any other problems we will definitely call back and refer this company to othersread more
A totally professional service in today's world of questionable service. 'Richard' arrived as planned, immediately began his inspection. Clearly communicated... to/with me on issues with my garage door and clearly sought my approval on repair plan.Richard was obviously a professional who absolutely knew exactly what he was doing and how to do it. His was well equipped with proper tools, and an amazing supply of new partsRepairs were made in an organized prompt manner. I truly enjoyed watching a 'Professional at work'. Totally satisfied with the response, service and results from Precision Overhead.read more
I called at 10:30 about a broken spring and Eric arrived by 12:00. He evaluated the entire door and made recommendations on what needed to be done. ... Everything was handled in a very professional manor and within 2 hours, my door was repaired and like new again. I highly recommend Precision Overhead Garage Door.read more
Chatted on line with Precision and an appointment was set up the next morning. Eric came out gave me an estimate to get the door back on the track, and... straighten the track out. He was very courteous and gave a detailed explanation. He fixed the problem on the spot within an hour. I was very impressed.read more
Kurt was prompt and did a great job!
John came out the day we called for an estimate, very timley and courteous. Took time to explain the options for a new set of doors. Great experience and... very professional.read more
Clint G. was a really great service tech and salesperson. I can't say enough about his professionalism, knowledge, accessible explanations and efficiency.... Seriously, this guy deserves a major raise. Friendly, dedicated employee and seriously saved the day!read more
Same day service. Rick Brown is an expert. He arrived on time and had our garage door up and working very quickly. I will be using Precision for all my... overhead garage door needs.read more
Service was great, and same day, we called! Thank You!
Ricky Brown was great, very professional and prompt. He did a check of the garage, then explained everything, so that I could understand. He completed the... job in a timely manner. Payment was an easy process, he accepted check, or credit card. The detailed invoiced was emailed to me before he left the driveway. I will recommend Precision Garage Door to anyone. Overall great service.read more
Fast, Knowledgeable, and polite! Kurt was in and out! Seemed a little pricey but no complaint of his work!
Excellent timely service and customer service.
Chandler was fast and courteous and did an excellent job!
Best working garage door I've seen. Service is excellent.
Mr. Richard Smith provided excellent service in a remarkable little time in repairing our garage door. It now functions so much better and quietly, unlike the... original unit installed by the builder. Having issues with your garage door? Call Precision. Thank you Richard.read more
very courteous and quick service. cant wait to see the new doors
Richard Smith was highly professional and genuine. A definite asset to the organization he works with.
The company was a pleasure to deal with beginning with the phone call to set up an appointment. The technician was on time, courteous. Provided options and... explained each one.read more
Fast response, knowledgeable and reasonable
professiona,polite, service. Rich did great job fixing my problem in a timely manner.
Precision Overhead Garage Door service is excellent! Dennis was so helpful and professional and my problem was taken care of. I was also impressed that they... respond so quickly to new customers. I will always recommend this service!thank you Precision!read more
Kurt was very professional, troubleshooted and eliminated all steps prior to going to steps that were more costly and expensive. My overall assessment of... Overhead Garage Door Service is excellent.read more
Precision Overhead Door is excellent. We depend on our garage door for security, safety and many "ins and outs" since it is our primary entrance and exit.... Their service was outstanding and knowing what was being done helped us understand the need for updating and repair. I would definitely call on them again--they can be reached at any times and they know what they're doing.read more
Everyone was very nice and honest. Richard gave me a quote to put the door in brand new condition. I told him I couldn't afford that. He then provided another... quote and said that was the minimum that had to be done. I was very appreciative that he had done that. Honest and trustworty is what I like.read more
Prompt ,Courteous and Professional Service !!
Kurt was awesome and wasn’t pushy at all. He did an assessment and gave me my options and repaired everything I needed. Thanks a million!
🤗AWESOME RESPONSE GREAT SERVICE SPEEDY PROFESSIONAL INSTALL
We were greatly pleased with the professionalism Precision Garage Door provided us. Always on time, friendly, and very vocal in the progress they were making.... Our door is very quiet, now, and we just love it. Thank you for providing us with the best service ever!!read more
Professional and knowledgeable.
Ricky with Precision did a great job fixing my garage doors. He was prompt and courteous and I am very satisfied with the work.
Service Pro Dennis T was right on time yesterday and fixed our problem plus saved us $$ thru use of our warranty
Dennis was able to provide service the same day we called for help. We experienced a lightning strike the previous day with multiple losses. It was so nice to... have the garage door opener taken care of so promptly. While Dennis was with us he took care of all of the issues we were experiencing with our aging garage door. Dennis was knowledgeable, efficient, and respectful. We recommend Precision.read more
Installation went smoothly and garage door works perfectly.
Prompt and came with good news. Able to fix the issue on arrival.
Precision install our new doors on Thursday and they look great. We didn't realize how loud our old doors were until we opened and closed the new ones! Great... job!read more
Rich arrived just when we expected him. He was polite, professional, and was quick to find the problem with our golf cart door. It was fixed in no time!! ... Thanks for the great service!!!read more
Awesome service! Kurt was great- professional and helpful. Precision Garage Door took care of our issue. They offered alternatives but didn’t push the more... expensive option. We had our 2 car garage door and opener repaired and he was finished in about 2 1/2 hours. On time for appointment as well.read more
Dennis came out, explained exactly what was wrong with the door - including some things that our home inspector should have - and made sure that the door was... safe, in good working condition, and reliable going forward. I appreciate all of his hard work, especially in this heat!read more
Ricky was great! He actually called & was able to get to my house ahead of schedule . He quickly figured out the problem & quoted me an exact estimate . About... an hour & 20 mins later I had a working garage door again ! I could not be more satisfied . Thank you Ricky !!!read more
Called yesterday afternoon and Rick Smith was here first thing this morning. He was very pleasant to deal with and completed the job in a very reasonable... amount of time.read more
I am selling my house and one of the repair items was the garage door. Rich S. came out and explained what I needed to get the door up to par and got right to... work. The door will work better for the new owners than it ever worked for me. 🙂read more
Initial appointment setting by phone was a pleasant experience. Kurt was actually able to repair my door in the morning rather than late afternoon which really... helped free up my day. He was extremely courteous, efficient and helpful.read more
Professional, courteous, and quick- I appreciate Aaron's great work on my garage. Thank you for helping out this new mom get out of her garage!
Very professional.
We just had Aaron s come out on an emergency call at 1030 at night. He got to our home quick, within an hour and jumped right in. Found our problems came up... with a solution and fixed it. He did it quick and as quiet as possible(we had sleeping children). He never pressured us and worked within our price range. Aaron is an amazing technician very knowledgeable, professional and gets the job done! thank you so much Aaron.read more
Called last evening to get estimate on new garage doors. John arrived on time very knowledgable and explained very clearly why use type of parts they do. ... Explained improvements that theirs had that original doors do not have to prevent problem from occurring in future. Very happy with estimate, not that much more for same quality door as home depot. Best thing is know they will be there quickly if have problem.read more
Rich explained all of the issues with my garage door. He repaired all of the parts that failed and showed me how to open my garage door manually too. The... lifetime warranty on the parts was a plus too.read more
great job done aaron shealy the garage door overhead light had not been working right since the last time y'all were hear this was a year ago aaron tried to... fix it butt said it would be better to put a new system in it now works like a charm again thank you aaron shealy joe houserread more
I couldn’t get out of my garage this morning. I couldn’t use the manual release either. I called Precision right away. The operator took all of my information... and told me that someone would contact me between the hours of 8:00-10:00. Richard called me after 10 minutes and said he would be here at 8:00. He explained everything to me and went to work. He even educated me on the operation of the garage door too. I’m well pleased. I’ve already gave the number to one of my co-workers. She has an appointment today. Thank you Precision!read more
Rich Smith did an excellent job. He provides good advices and clearly explain the job that will be done and the reason behind the parts that need to be changed.
Ricky Brown was great. On time! Quick! Polite! I would recommend them again as the price seemed fair for the work and warranty.
Dennis was very professional, personable and well informed about products and technology.
Precision Door Columbia has a true gem in Aaron Shealy. I called for a service call and within 1 hour he was here. He did a thorough assessment of my door and... patiently showed me the damage and danger of my existing door. I am lucky no one was hurt with my current door. Needless to say Aaron quoted me a new door of higher quality, there was no pressure to sell me. I ordered the door and cannot wait until it arrives and can be installed. With the professional service I received I will only deal with Precision Doors of Columbia for any garage door need. Excellent service and A+ Better Business Bureau rated. Now I know why. Thank you Aaron for taking care of my purchase.read more
Kurt Goodman was awesome, very courteous and efficient. Thank you.
Precision came out within 2 hours of me calling them and Ricky got right on the job and had my garage door up and running within an hour or so. Very... professional and highly recommended by me. Thanks Precision Garage.read more
My garage door would not open. I called and had someone at my house within a few hours. There were several things wrong with my door. Kurt worked quickly... and had my door working within an hour and half!!! He was so kind, friendly and definitely knew what he was doing. I highly recommend this company and Kurt!read more
We have used Precision Overhead Garage Door Service in the past, and have had them service our door again this week. Not a major problem, but Drew approached... it as if it was and gave us great service including ideas for things we can do to avoid the current problem. He was very professional and personable as well. Always reliable and good prices. We will definitely call them again if necessary, and will happily recommend Drew and Precision Overhead Garage Door Service to everyone.read more
Kurt from Precision Door came out today to review our needs. He answered all our questions and performed professional work. He saved us some money and had... all the necessary parts on his truck. His recommendations were thorough, completing his work in a short time. We highly recommend using Precision Overhead Garage Door Service, Columbia, SC for all your garage door needs.Bob Johansson, Irmo, SCread more
Happy with my service provided by Aaron today on my broken garage door. He was punctual (early even), friendly, courteous, knowledgeable, and efficient. He... answered all my questions thoroughly. It was apparent that he takes pride in his job, as well as in working for Precision. I would definitely recommend Precisionread more
Dennis arrived on time, very patient with me asking a bunch of questions, very professional, and met and exceeded my expectations.
Aaron was very professional and did an excellent job at fixing my garage door. Thank you for your prompt service!
Precision came out the following day after I called ( which was OK) and reprogrammed my garage door to a new remote which I needed to use with my new car. They... also recommended a door tuneup which was last done in 2012 which I had been intending to do anyway. The technician also recommended adding a stiffer to my garage door where it was beginning to crack saving me a lot of money in the long run. I thought they did a great job and I will be continuing to use them in the future.read more
Prompt and efficient service paired with his friendly and superior attitude was exactly what I was looking for in the BBB A+ company! I’m completely satisfied!
Aaron was absolutely amazing! Super professional and knowledgeable. Thanks for fixing my door in less than 8 hours from the time I called for an appointment... until he drove away tonight. He was only there for a little over an hour with a super ton of patience! Thanks again Aaron!read more
Great service! Timely and friendly! Kyle was awesome!
Awesome service as usual. Aaron called ahead, came a little earlier than appointment which was super.
The response by Precision Door was excellent! Aaron was very professional and efficient in fixing the problem. I would highly recommend them for any garage... door issues.read more
Kirk is very professional and through ..... Awesome job...
Drew came out explained the job and gave me different options and I made my decision as to the service I wished and within approximately hour my garage door... was repaired. He was very polite and professional. I highly recommend this company for your garage needs.read more
The Precision Door expert was timely and courteous. Took his time to explain what he was inspecting and the estimate he prepared. This is the second time I... have used Precision and will again if the need arises.read more
The service was great. The technician(Ricky) was knowledgeable and offered solutions for the problems I had. He also provided options for the corrections. I... appreciate the way they do business.read more
Drew was very knowledgeable, courteous, punctual and thorough. I would recommend Precision Door without hesitation.
Called late one morning and they were able to come out the same afternoon. We've used them since we've owned our house and they've always preformed the... maintenance on our garage doors. Drew came out today and fixed our problem and preformed our maintenance. He didn't try to sell me anything like some companies do.read more
Dear sirs be glad that Aaron Shealy is part of the Precision Door team. He is an excellent Tech with outstanding people skills. My hat tips to Aaron and your... Company. Having Professional Repairman instead of Garage Door salesman was a breath of fresh air Thank you Aaron and Precision Door!PS will recommendread more
Fast, polite and just overall great customer service.
Brian Simms showed up on time, was courteous and friendly, and displayed excellent workmanship. Brian completed the work in a relatively short period of time... and insured the doors worked like brand new.While completing work at our home, Mr. Simms took time to contact the next customer on his schedule and give them an approximate arrival time. This is excellent customer relations. Job well done!read more
Kind, professional, honest & throughly knowledgeable! Kurt Goodman was just fantastic. He walked my wife and I through our garage door operator and explained... it to us in a way that even first time homeowners could understand. I’ll continue to do business with Precision and Kurt for a lifetime. Customer service and a can do attitude will always have my support!read more
MR. KURT was the technician that came to my home very nice man had all the answers did a really great job just a plus to your company thank you very much we... will talk in the futureread more
I was impressed by the expertise the technician demonstrated. The service was fast and professional. The technician was at my house only a few hours after... calling to schedule an appointment, and the on the spot same day service was remarkable. The technician was professional, friendly, and extremely knowledgeable. I highly recommend Precision Overhead Garage Door to anyone in need of garage door repair.read more
Reliable, fast and honest company and staff! Thank you for always having a smile and willingness to fix any problems! We are very happy with your service and... our garage door! Special thank you to Mark for his understanding and patience! Highly recommend Precision!read more
Excellent customer service from the tech Joe, that was at my door within 20 minutes of my call. He was very pleasant and professional. Unfortunately, my door... was pretty bad and not able to be repaired immediately. I was given an estimate and told he could come back out as early as tomorrow to complete the job. Great customer service is very rare to find. I'm glad I found Precision Garage Service!#ThanksJoe#Iforgottoofferadrinkread more
Thank you to Jessica for being so helpful. My mother's garage door is back to full operational capability. The technician was awesome, friendly and... professional. But I hope to not need your services again for several years. Merry Christmas and Happy Holidays to you all.read more
I'm giving Precision 5 stars because they were so quick to get someone out to my house. I had been calling and leaving message with another company for 3 days... and no one would call me back. Last night i sent an online chat message to customer service and someone was at my house first thing this morning. The technician knew exactly what was wrong with my door and had it fixed within 30 mins.read more
Just had our new garage doors installed. Initially called another company first, after 4 appointments rescheduled or missed, we called Precision. They came out... same day, we picked out doors, they were ordered, delivered, and installed in 9 days. Couldn't ask for anything better. Randy Bitz was our salesman. I'd also like to give a shout out to the guy that was here with him today, unfortunately I didn't get his name. Both worked very hard, were courteous, and professional. Thank you!!!!!!read more
‹
›
Google Rating
4.9
Precision Overhead Garage Door Service
4.9
Jaymie Salley
I called Precision this morning and they had a technician over within 2 hours. Richard was thorough with the inspection and checked out all of our doors and garage door openers. He repaired the problem quickly and gave a detailed explanation on things we could do now to alleviate problems in the future. He was respectful of social distancing and I felt very comfortable with his presence and service. I will most definitely use Precision in the future and will tell others about the great service we received.
Brent Mckinney
Excellent service by Alan H.. He initially did a full inspection and advised me on what was needed. He explained the different types of openers to me prior to purchase. He called before coming out, showed up on time and completed the job timely and with a smile. : ) Loving the new LM Elite system. Very quiet! Thanks to Alan and the team for working with me on this.
Anthony Anderson
Called Precision after hours after completely bending the track on my garage door! Being a homeowner isn’t easy at all but Alan H. from Precision eased my stress. Alan was on time, extremely professional, very detailed explaining things I had no clue about! My overall experience if I could grade would be an A++++. Thanks Alan! Keep up the great service and quality representing the company.
Bob Coomes
Extremely happy with Precision Overhead Garage of Columbia. The technician, Brian, called about 30 minutes before arrival and showed up exactly on time. He was quick, respectful, and answered all my questions. After his initial inspection, Brian mentioned some additional things I could get done. The really interesting part is that he also mentioned some things I should hold off doing, even though that work would have meant more money for the company. It was really nice to deal with a person/company that provides honest opinions instead of just trying to see how much of your money they can get.Brian then proceeded to give my garage door a "tune up", along with replacing the metal wheels with ones made of nylon. Wow, what a difference! My wife couldn't raise or lower our manual garage door previously, but now she can do it with one hand.I wouldn't hesitate to use Precision again, their work was top notch, and they've shown me they have the customer's best interest in mind.
Philip Cockrell
Technician notified me that he could come earlier than originally scheduled. I agreed and he arrived in a timely manner. Tech was knowledgeable and helpful. Provided good advice and responded well to my questions. He did not try to sell me more than I needed. My experience has been very positive so far. I am looking forward to the installation of the new garage door.
dalceada williams
Choosing Precision was the best decision. I contacted them in November and John came out to me the same day for my estimate. John didn't fail me. Each time I told him that I have to wait and check back with me at a later date, he did. He was so understanding of my situation. Last week, I was ready to have my new garage door replaced. The office personnel lady, I forgot her name, was so polite. She had John call me back. We made an appointment for Thursday morning. Rob and Randy came right on time. They started right away. They were so polite. I am pleased with my new garage door. Kudos to everyone at Precision Overhead Garage Door!!!! I am a very happy customer. I HIGHLY RECOMMEND THIS COMPANY FOR YOUR GARAGE NEEDS!!!!
Maninder Gujral
The team at Precision is great, from the initial visit to completion was stress free and really overall excellent workmanship. Their prices might seem high but their workmanship and product is excellent. Precision got us upgraded to a very quiet belt drive door with WiFi connectivity for better security. The technician that did the install were very professional, the work was done timely one day. When they had an out of box issue, they immediately got that remedied that same day. Fast and Efficient. And Tiffany was great also, with following up from start to finish and to ensure satisfaction. Great work Precision, we will definitely recommend you and we know who to call for any issues. Thank you Precision!!!!
Jason Kent
I had an issue with my garage door randomly stopping. I called and was able to get a technician to come out the same day. My technician, Dennis, called about an hour before my scheduled appointment window to see if he could arrive 30 minutes early, which was perfect since I was on my way home anyway. My garage door and opener needed a lot of work, which Dennis did professionally and quickly. Even though it was a late Friday afternoon, he was able to complete the project before the weekend, which was a relief for me. I will be using Precision for all my future maintenance needs.
LaCama Payne
Richard, accompanied with his associate Brian came out to do a consult and a price estimate to install an overhead garage door system. I immediately agreed to the offer and they got started immediately. They were very transparent on the price options and what I would get in return for the deal. The system they installed really out performs the builder grade system that was installed in the secondary garage doors. It is 100% quieter and operates smoothly. Their quality of work and professional knowledge was worth the affordable price point. I have had some issues with other contractors in the area doing what they say and offer, but they were on time and as advertised. Oh yea, they offered military discounts! I will be recommending and/or using them for future jobs. Thanks.Cam Columbia SC area
Jennifer Cannon
James was wonderful! He called in advance, to let me know when he would be arriving. He was on time, polite and very professional. He replaced our keypad that was under warranty even after 9 years, and made a quick adjustment to our door. Our garage door is so quiet that you hardly know it's even opening. It's not until our friends notice how quiet it is, that we even think about about. I ordered our over-sized, barn style, custom door from Precision Doors 10 years ago and we've had a great experience with them ever since. If you're looking for a garage door, you should certainly contact Precision Doors.
Cynthia Page
James was more than willing to handle the semi complicated mess up of my garage. One after the other, he found reasons why my garage was in the condition it was however, he moved swiftly and calmly in fixing it without delay. He made sure he gave me the probable cause, diagnosis, and after action review of his services. We shared laughs, thoughts, and reassurance that I was satisfied with his work. I was scared to call Precision at first. I have no problem calling again for my garage upgrades in the future. THANKS JAMES!!!!
Jay Shu1er
My garage door broke today. When I looked up repair in my area Precision Overhead came up. I noticed they had more stars than others, so I gave them a call. My call was handled fast. The lady on the phone was very nice. Dennis showed up to my door later the same day. He told me the issue and that fix. He was here for a couple hours and left with my garage door running smooth. He even programmed my 2 vehicles to the opener. Dennis was a professional, he knew what he was talking about and didn’t give us anything we didn’t need. Nice to find a good human do get the job done quickly, but also correctly. I couldn’t be happier with Dennis or my call to Precision.
Debbie Sturtevant
Kurt did a great job and answered my questions completely. He arrived almost within the hour of my call and completed the work in a timely manner. I am very happy with the service provided. Be forewarned they are not cheap but after the work was done I felt a bit better. Materials used seem to be of good quality. I opted for the full service and extended warrantee as overall it seemed the better deal. Thank You Precision!
William Moon
Awesome service. Tech came out the same day I called. He arrived on time, was very friendly and professional. He fixed the garage door quickly and expertly, and the price was very reasonable. Highly recommended!
woodruffv76 .
I had a garage opener that broke after 6 years of use. I called Precision Overhead Door for service. Dennis came, explained all of my options to me.He was very thorough, more importantly he was very clear to my home warranty company representative as to what needed to be done with the service. I will gladly recommend Precision to any of my friends, and colleagues who need service in the future. Precision will definitely get my future business. Job well done Dennis! Go Gamecocks!, Good luck to your Dawgs
Jonathan Causey
I discovered a broken spring on my garage door this morning. I called Precision and Alan was at my house within an hour. He did a comprehensive diagnostic and clearly explained his findings. I had Alan proceed with the repairs and he had my door in great working condition within an hour and half. He was professional, knowledgeable, and efficient. I highly recommend Alan and Precision Garage Door.
Janet Stephens
Alan was timely, courteous, friendly and knew what he was doing. Every question I asked he responded quickly and honestly. He was impeccably neat and organized. If anyone is looking for a great, dependable person to work on their garage door, I wholeheartedly recommend Alan.Thank you, Alan.Janet
Fred Jahnke
I found Michael to be extremely professional and knowledgeable about garage door operation. He quickly diagnosed and resolved our issue. In response to my request, he determined the cost to replace my obsolete operating unit. The charge waa fair and everything was completed in less than 2 hours. His installation was clean, he coded our vehicles' remotes and went over everything to my satisfaction. Michael is a great representative for your business.
Carol Kay
“Precision” is the right word for this company! They are quick to schedule a service call, the technician calls to let you know the precise arrival time, and service is thorough and done correctly. Prices have always seemed reasonable. Everyone has been very courteous. I have been a customer for years and cannot say good things about them. James has been my most recent technician, but they have all been good.
Cathy McKervey
James came right on time and explained everything that needed to be done. He was easy to talk to, gave me the reasons for repairs and the results. Hi professionalism and easy going manner made the repair much less painful...I had to call because I backed out of my garage with the door not quite up!
Doug Crolley
The name of my technician was Alan Handberry. He wasn’t listed as I guess he is a bit new. The service was awesome. Was here when promised. Gave me several options. I finally decided to just replace the garage door. The guys came out and went ahead and actually removed the door that was up so I could use my garage. All this on a Saturday. Prices were fair and all the employees were in a good mood and very friendly and polite. I highly recommend. I actually own a business very similar to this one and these guys didn’t miss a beat. GREAT JOB. THANKS
hawkstrike
I called on a Friday afternoon because one of my garage doors had stopped working due to a broken part. I was answered quickly and offered a Sunday appointment. I instead asked for a Monday appointment, and had a choice of several 2-hour windows. I chose a 4-6pm window so I could be home from work. The agent explained there would be a $65 assessment fee, along with any repairs. I agreed. As promised, the tech called me about 30 minutes before arrival, and showed up about 5pm. He did an assessment on both my garage doors (each were about 15 years old and had never serviced), then carefully explained the problems with each. He offered 3 levels of service/repairs. For the broken door I chose the mid-grade overhaul, which replaced the broken roller and weak springs, along with other items (bushings, etc.), and came with a lifetime warranty on the replaced parts. This door cost about $600 to repair. The second door was slightly used and in decent shape, so I chose the basic service which cost about $150. The total cost was about $750 (which included the $65 assessment fee), the work was completed within 2 hours of his arrival, and I was able to pay with a credit card and have a complete statement of work and receipt emailed to me. No one wants to have a sudden repair charge, but I felt the work done was well executed, resolved my issues, and the the service request and delivery process was professional in every way. I would definitely recommend Precision Overhead Garage Door Service and use them again in the future.
Vickie Couch
These guys are awesome. They responded promptly to my request for service and kept me posted to the time they would arrive. Michael has an awesome personality and did an excellent job of evaluating and resolving the problem very quickly. I would definitely recommend this company to anyone and will use them for any repairs in the future! Terrific service!!
Doris Coleman
Excellent service. My garage door was inoperable one evening. We called and were able to get an appointment for the next morning. My Representative reviewed the problems with my door, presented the options to me and I was able to choose the best option for me. My Tech was very courteous and knew how to explain the best options for me.
Louis Ruggiero
This is the second time that I have required a garage door repair. As previously, your technician was professional, courteous, very well trained and experienced. Michael Sampson quickly diagnosed the issue and made the repair efficiently. While I hope that the doors will work forever, I will always use Precision Overhead when they fail. Thank you.
Lauren Rush
I had repair man Mike! He was THE nicest person. He explained to me all about my garage door and told me how he could help. I really appreciated his professionalism and punctuality. It was raining and he told me exactly when he would be at the house and how long it could/would take him. He made it easy to plan the day around. He also didn’t try to sell me anything unnecessary. He explained all that I needed and how long it would last. It made me trust him and the company. I’m very happy that I went with Precision and that I got Michael S! Thank you!!
Ethan Chandler
Kurt came out this morning to assess the havoc I reeked on my garage door. He was here right on time, very friendly, very thorough, and was honest about the repairs I needed and he was very patient with helping me explore my options moving forward. Looking forward to working with him again and the rest of the Precision team in a few weeks when we replace my busted door. Thanks again!
Adam Waters
Great work done in a very timely fashion. I called Saturday morning to schedule someone to come out and look at my garage door that would no longer open or close. Dennis came out that afternoon, did A LOT of work that afternoon and had everything working better than when it was new on the same day. I couldn’t ask for any better service. Sorry UGA lost today Dennis, but thanks for the awesome work!
F Maney
Via online "chat" we simply and quickly scheduled appt for John to stop by. Arrived ahead of schedule, which worked well. He spent time examining and explaining reasons for problems with current door system. Did not rush me as I asked questions. Exactly as he advised, the official written quote came in same day. Great experience so far!!
Mildred Moore
Mr. Richard was soooo helpful and conducted business in a very professional manner. He came in, introduced himself, and worked diligently to get to the root of the problem. He conducted a full assessment of our garage door and was able to relay what the issues are associated therewith. I live in the Highlands Community and have friends with houses throughout the Midlands. I will definitely recommend Precision but suggest they request Mr. Richard!
Terry Kennedy
I wanted to take a minute to thank our technician, Mike W. He was not only knowledgeable and professional but he was extremist personable. He took the time to explain all options and helped us with the BEST option. He repaired the garage door and now it works better than ever. I would highly recommend The Precision Team, but especially Mike W. Thanks Terry
Brian Hartley
Precision Overhead was assigned as my repair company by AHS. They contacted me quickly to make an appointment. The tech, Jason, called me prior to coming to my house to give me a heads up on his ETA. Once he arrived he got straight to work and quickly found the problem and had it fixed quickly. He professionalism and knowledge gave me confidence in his work. I would highly recommend Precision Overhead!
Emily Lowell
I was feeling flustered when our garage door suddenly wouldn’t open, trapping both of our cars inside on a work day. A quick call to Precision and they had someone at my house in 40 minutes with the door open to free our cars. Michael then worked diligently in the heat to repair the door. He was experienced, professional, kind, and hard working. I definitely recommend them based on this experience.
Jim Howerin
Precision Door did an excellent job repairing my garage door opener. The technicians were knowledgeable, friendly, and clearly explained the repair options following a full inspection and assessment of garage door components. The quality of the repair was excellent. The doors now glide smoothly and quietly. I highly recommend Precision Door.
Gary Conway
James was totally professional and very helpful. He did not try to upsell me. He thoroughly explained the safety benefits of the services he suggested. I was especially grateful for the safety cable through the springs. He completed the work in a timely manner, for what I thought was a reasonable cost. With the rollers replaced, additional safety features in place, and everything checked, the garage door works great now. I highly recommend James and Precision Overhead Garage Door Service.
Kent Beasley
I called on a Sunday afternoon when by garage door pulley system malfunctioned. Door had come off the track, frame pulled out of the wall, and rollers fell out. What a mess. I was going out of town and needed quick service.I was scheduled for first thing the following morning. Technician was prompt, knowledgeable, communicated the issues to me by phone, and had everything good to go in less than two hours start to finish. Price was very fair for all that had to be repaired. This is why Precision is THE overhead door champion!
Scott McAbee
Had some service done by Clint on 7/16. He was on time, explained everything and was thorough in his job. I was given 3 options to choose what would best suit my needs to get my garage door working like new again which I thought was a nice touch. Everything went well and Clint was done right around when he said he was. He showed me everything before and after so I could see exactly what needed and what was done. Highly recommend.
Louis Bessels
From my phone call to request service, to the tech, Dennis arriving and doing to work, this was a great experience. He explained what he was going to do, and then, what he found completely and gave me options for how I wanted to proceed. Great job and I would highly recommend Precision!!!
Suzanne Kester
James arrived early, did a complete inspection of our garage door and gave us 2 price options. We chose what I call the complete overhaul package since our home is 16 years old and the package came with a lifetime warranty. James completed the work in about 1.5 hours, made sure that the door was working properly and explained everything to us. James was very friendly and courteous and I would not hesitate to recommend Precision Door and James to anybody. One other note, this was an emergency that happened on a Saturday morning and was completed by Saturday evening. Thanks for the great service.
bsullivan
Clint was very kind and helpful. He called me to let me know that the first tech was ill and that he would take my call. He let me know when he would be there and asked if that was okay. He did an excellent job, our door is great! Thank you Clint!
Christopher Hardee
Great Experience.Was given a two hour time window and technician called about 15 minutes prior to the window to tell me where he was and approximately when in that windows he was going to arrive. Arrived, discussed my concern, inspected door, gave advice and proposed estimates in good/better/best options. I went with a rebuild minus one suggestion. He had everything on the truck and went to work. Soon it was finished.
Christopher Hardee
Great Experience.Was given a two hour time window and technician called about 15 minutes prior to the window to tell me where he was and approximately when in that windows he was going to arrive. Arrived, discussed my concern, inspected door, gave advice and proposed estimates in good/better/best options. I went with a rebuild minus one suggestion. He had everything on the truck and went to work. Soon it was finished.
Robert Harry
Excellent service!! Repairs that were needed were done promptly and customer service was excellent. Technician, Kurt Goodman, went above and beyond to explain the issue at hand and the repairs that were needed. He provided a couple of different options on how to address my issues.I would highly recommend to anyone needed garage door repairs done.
John Sandvik
I had low head clearance and a custom size door that had to be dealt with. Right from the first phone call, the measuring and ordering, and the installation was excellent. Highly recommended. Cameron the installer was very polite and professional.
Maria Ortiz
The complete experience was extraordinary. The receptionist was very friendly. The certified technician that they sent to my house was very friendly and approachable. It was very punctual, in fact, he arrived earlier than expected. Mr. Trorrier explained with simple terms, the diagnosis of the problem that our garage door had. He also explained the recommended plan to follow and the packages they offered to solve our problem. The diagnostic visit was free. Once we selected the desired package, in less than an hour we had our garage door working.Thank you for your excellent, ethical and professional service. I easily recommend this company and the services they offer.
Elizabeth Davis
Ricky was not only punctual but knowledgeable as well. The entire repair took less than 30 minutes. Ricky was able to identify the issue based on my explanation of what was happening and after a quick look he confirmed his original thoughts.
Craig Hales
They were easy to get a hold of (even at 8 PM), scheduled for the following day. Kurt showed up early in my window after calling and giving his ETA. Repair was fast and done well and payment was easy. I highly recommend them!
Deloris Moss
Installer notified me that he was going to be at my home earlier than scheduled due to him finishing up earlier at a prior appointment. He arrived, explained what was needed to complete my installation and was able to complete my installation in a timely manner. He also took the necessary time and explained the features of my opener. He was professional while being personable. I am happy I chose Precision.
Arlene Collaro
Dennis did an outstanding job of repairing my garage door.He explained, in detail, what he would need to do and what the cost would be.He gave me three options and was highly professional and knowledgeable.He was also very courteous and answered all my questions.I would definitely recommend Precision to anyone who needs this service.
Tiffany Adams
Same day service! Amazing! Richard was highly knowledgeable, quick, and thorough. He explained the condition of my garage door in ways that a non-technician (like me) could understand, provided clear options without any sales pressure, and made recommendations on how to best maintain our equipment. I highly recommend.
S Robinson
Ricky B. provided excellent service! I recently purchased my home and had no external access to the garage. I would go through the front door, enter the garage, open it with the wall control and then go back out and park my car. I was given a remote at closing. Although I had the battery changed, it still did not work. Ricky completed a 25 point inspection on my garage. He repaired my current garage door opener and greased the components of the motion mechanism so that it would not squeak. He reprogrammed the external entry portal . He also acknowledged that the previous owners purchased the garage door from their company. I was able to purchase the warranty so that there is seamless continuity of service for the garage door. His customer service and kindness were beyond my expectations. Every business owner should be so fortunate to have an employee like this! He represented Precision Garage Doors with a firm knowledge of his product as well as a genuine level of sincere hospitality. Why would a customer go anywhere else?
WHY CHOOSE PRECISION DOOR
- locally owned and operated
- phone calls answered 24/7
- best warranty in the business
- fully stocked trucks
- job completed in one visit
- Fully trained and certified technicians
- HIGHEST QUALITY GARAGE DOOR PARTS
- FREE 25 POINT SAFETY INSPECTION
- PROMPT AND RELIABLE
- LICENSED, BONDED, AND INSURED
LOCATIONS WE SERVICE
24/7 EMERGENCY SERVICE
EVENING AND WEEKEND APPOINTMENTS AVAILABLE
